Phone: 1-204-905-9361

Email: ac.ralosmaertsnus%40ofni

Privacy Policy

Privacy Policy

Effective Date: August 25, 2026

SunStream Solar ("SunStream Solar," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide through our website. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, browse or purchase products, request a quote, submit an online inquiry, contact us, or otherwise interact with our website.

SunStream Solar provides solar-powered livestock watering solutions for ranchers across Saskatchewan, Manitoba, and Canada. The company offers solar livestock watering systems, solar well pump kits, mobile and stationary solar pumping systems, fencing products, residential and commercial solar products, and related equipment.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request a quote, submit a contact form, purchase products, request information, or otherwise communicate with SunStream Solar.

Depending on your interaction with our website, the information we collect may include:

* Your name
* Company, farm, or ranch name
* Phone number
* Email address
* Mailing address
* Shipping or delivery address
* Property or ranch location
* Information about your livestock watering system
* Information about your water source, such as a well, river, or dugout
* Well casing information
* Pumping distance and elevation information
* Number and type of livestock using a system
* Information about your solar, fencing, or watering requirements
* Information included in your inquiry or message
* Information provided when requesting a quote
* Order and purchase information
* Payment or billing information
* Other information you voluntarily provide

Some quote forms request detailed information about the water source, well casing size, vertical lift, horizontal pumping distance, livestock numbers, and other system requirements so that SunStream Solar can determine appropriate equipment and system specifications.

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, date and time of your visit, and information about how you interact with the website.

Our website uses Google Tag Manager and may use cookies, tags, scripts, analytics tools, and similar technologies to operate, maintain, secure, and improve our website and understand how visitors use it.

You can adjust your browser settings to limit or disable cookies. However, disabling certain cookies may affect the functionality or performance of portions of the website.

How We Use Personal Information

SunStream Solar may collect and use personal information for purposes including:

* Responding to inquiries and requests
* Providing information about solar and livestock watering products
* Preparing quotes and system recommendations
* Determining appropriate equipment and system requirements
* Processing and fulfilling product orders
* Arranging shipping, delivery, or pickup
* Communicating with customers and prospective customers
* Scheduling consultations or services
* Providing information about available funding opportunities
* Maintaining customer and business records
* Operating and improving our website and online store
* Understanding website traffic and visitor behaviour
* Improving our products, services, and customer experience
* Preventing fraud, misuse, or unauthorized access
* Protecting the security and integrity of our website and systems
* Processing payments where applicable
* Complying with applicable laws and legal obligations
* Fulfilling other purposes for which the information was provided or for which consent has been obtained

Consent

By providing personal information through our website, you consent to its collection, use, and disclosure for the purposes identified when the information is provided or for purposes reasonably related to those purposes.

Where required by applicable privacy legislation, we will obtain additional consent before using or disclosing personal information for a new purpose.

You may withdraw your consent to certain uses of your personal information, subject to legal, contractual, or other reasonable limitations. Withdrawing consent may affect our ability to respond to an inquiry, prepare a quote, process an order, or provide requested services.

Online Orders and E-Commerce Services

SunStream Solar operates an online store where customers can purchase solar, fencing, livestock watering, residential, commercial, and related products.

When you make an online purchase, certain information may be collected and processed by the e-commerce platform and its service providers, including information necessary to process payment, fulfil your order, prevent fraud, and arrange shipping or delivery.

Third-party service providers may have their own privacy policies governing how they collect, use, store, and protect personal information. We encourage you to review the applicable privacy policies before providing personal information through a third-party service.

Disclosure of Personal Information

SunStream Solar does not sell or rent personal information to third parties.

We may disclose personal information when reasonably necessary to operate our website, process orders, provide services, or conduct our business. This may include disclosure to:

* Employees and representatives who require the information to perform their duties
* Website hosting, e-commerce, technology, communications, analytics, and payment service providers
* Shipping, delivery, and fulfillment providers
* Manufacturers, suppliers, or distributors where reasonably necessary to fulfil an order or provide requested services
* Contractors or service providers involved in delivering requested services
* Professional advisors where reasonably necessary
* Funding, rebate, or program administrators where you have requested assistance and authorized the applicable disclosure
* Law enforcement, regulatory bodies, courts, or other authorities where required or permitted by law
* Other organizations or individuals where you have provided consent or where disclosure is otherwise authorized or required by law

We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide.

Quote Requests and System Information

If you request a quote for a solar livestock watering system, the information you provide may be used to evaluate your water source, pumping requirements, livestock needs, and other project factors.

This information may be used to determine appropriate system components and provide a quote or recommendation. SunStream Solar's quote forms may request information such as water source, well casing size, vertical lift, horizontal pumping distance, and the number and type of livestock using the system.

Please only provide information that is reasonably necessary for your request and avoid including unnecessary sensitive personal information.

Funding and Program Information

SunStream Solar provides information about potential funding opportunities for solar and livestock watering systems.

If you choose to request assistance with a funding or rebate opportunity, information you provide may be used to help assess eligibility, prepare documentation, or communicate with applicable program administrators or other parties where reasonably necessary and authorized.

SunStream Solar does not guarantee eligibility for any funding, rebate, grant, or incentive program.

Protection of Personal Information

SunStream Solar takes reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, theft, or destruction.

Access to personal information is limited to individuals and service providers who reasonably require it for legitimate business purposes.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. We cannot guarantee the absolute security of information transmitted to or through our website.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, respond to inquiries, prepare quotes, process orders, provide products or services, maintain appropriate business records, resolve disputes, and satisfy applicable legal or business requirements.

When personal information is no longer required, we will take reasonable steps to securely destroy, delete, or anonymize it in accordance with our applicable policies and legal obligations.

Accessing and Correcting Your Personal Information

You may have the right to request access to personal information SunStream Solar holds about you and request that inaccurate or incomplete information be corrected, subject to applicable legal requirements and limitations.

If you would like to make a privacy-related request, please contact us using the information below. We may need to verify your identity before providing access to or making changes to personal information.

Privacy Questions and Complaints

If you have questions about this Privacy Policy, would like to request access to or correction of your personal information, or have a concern about how your personal information has been handled, please contact us.

SunStream Solar
RR1 Box 46 GRP 15
Ste. Anne, MB R5H 1R1
Canada
Phone: 1-204-905-9361
Email: ac.ralosmaertsnus%40ofni

We will review privacy inquiries and complaints and take reasonable steps to address concerns in accordance with applicable privacy legislation.

Changes to This Privacy Policy

SunStream Solar may update this Privacy Policy from time to time to reflect changes to our website, online store, business practices, services, technology, or applicable privacy requirements.

When changes are made, the updated Privacy Policy will be posted on this website with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or SunStream Solar's website privacy practices, please contact:
SunStream SolarRR1 Box 46 GRP 15Ste. Anne, MB R5H 1R1CanadaPhone: 1-204-905-9361Email: ac.ralosmaertsnus%40ofni

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